Dear Neil: I want to take this opportunity to express my thanks and appreciation again for the beautiful home that you built my family and I.

When I decided to build my dream home, I knew the next important decision was to choose the right builder to work with. My concern was not only to find one with an excellent reputation for quality work, but one that would have the patience and tolerance to help me with the numerous decisions that would have to be made. You and your staff met these requirements and then some. The professionalism, honesty, and friendliness of you and your staff made this a most enjoyable experience.

What impressed me so favorably was your attention to detail and pride in your work.

This is evident in every aspect of the craftsmanship of my home. Your strengths as a person allowed me to trust you with my dream, and you did not disappoint me. As a result, my family and I are now enjoying a home that we are happy and comfortable with.

Beyond the fact that you were knowledgeable in your trade, it was also obvious that you were just as concerned about keeping as close to the original selling price as I was. Your use of your well-established contacts with a number of reputable businesses played a big role in the process. The fact that you always provided the most cost-saving choices for any upgrades allowed me to stay within my budget. Judging from my experience, your company would be particularly ideal for anyone wanting to build a home of their choosing.

The last thing is the way you always made yourself available to me. You always received my calls if you could and returned my calls immediately if you could not. I appreciate how thoroughly you kept me informed about each step, so that I could anticipate what was next and make wise and timely decisions without feeling rushed or pressured. On the personal level, it was always clear that you were working for my benefit.

The bottom line is that you were knowledgeable, professional, honest, and willing to use all your skills on my behalf. Again, thank you for helping to make a life-long dream come true.

Sincerely,
Saadya